I was prepared to dislike the book, The Cluetrain Manifesto as I am a
natural skeptic of business books with such revolutionary titles such
as 'The End of
Business as Usual'. These titles are overused in the genre and
I'm tired of book titles about 'pioneers', 'revolutions' and 'new
generations'.
After I began reading the Cluetrain Manifesto my skepticism
waned. I was encouraged to see that though the book was published
in 1999/2000, the authors express a
suitable amount of disdain for high-flying .dot companies.
Does this manifesto bring us the end of business as usual? According to
'The Cluetrain Manifesto' markets are conversations. This is
contrary to the traditional business definition of a market which would
be a group of buyers and sellers. How did markets become
conversations? Through the highly interactive and distributive
communication brought to us by the Internet. Buyers do not have
to accept the word of a corporation as prepared by a marketing PR
department when it can speak to other buyers about the companies.
The Cluetrain encourages people to jump into the conversation. If
you are a marketing PR person, start listening to those conversations
on the web and join in.
The
Cluetrain Manifesto, in fact, is a sustainable idea and does reflect a
reality in today's business environment. There are increasing
examples of how companies who would like to keep information quiet
cannot because of the ability to share information today.
The ideas introduced by the Cluetrain Manifesto are valuable but the
book itself could have been shorter. In fact, I found it long and highly
repetitive. It makes a good point, an important point but it
seems to make the same point over and over again. I found the
chapter entitled 'Talk is Cheap' by Rick Levine to be the most interesting and succinct. By describing his personal
story as a Communications professional, Levine illustrates how when
he talked with passion about his work, he was able to generate
excellent PR.
The book is definitely worth taking a look at but I would recommend
reading the Introduction, Levine's chapter and the final chapter.
And you can do that online for free at their site.
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Wednesday, November 23
by
Siobhan McLaughlin
on Wed 23 Nov 2005 08:25 AM PST
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